Customer Service Representative (f/m/d)
We are a successful distributor of IT and telecommunications brand products such as smartphones, tablets, IT products, and accessories. Through customer-oriented services, innovative distribution channels, and a competent team, we have continuously expanded our business relationships with customers and suppliers. Currently, we are seeking an experienced Customer Service Representative to strengthen our team.
- Handling booking and processing of customer returns
- Communicating and managing returns with the service center
- Managing incoming and outgoing return goods
- Creating and verifying invoices
- Recording transactions in the system
- Generating reports
- Assisting with inventory tasks
- Maintaining order and cleanliness at the workplace
- Relevant work experience in customer service, retail, or second-level support is advantageous
- Proficiency in MS Office; familiarity with SAP is beneficial but not mandatory
- Self-driven and detail-oriented work approach
- Strong service orientation and customer focus
- B1 level English proficiency and good German language skills
- Comprehensive training within a supportive team
- Diverse responsibilities in a dynamic, international growth environment
- Flexibility in working hours (30 hours per week)
- Employee benefits, discounts, fruit basket, complimentary coffee, and beverages
- On-site parking or convenient public transportation options
Work Location: Fischamend, Austria (ZIP code 2401)
Working Hours: 30 hours per week
The minimum monthly gross salary for this position is EUR 2,200 (based on full-time). We offer competitive compensation based on education, professional qualifications, and experience.
If you are interested, please send us your
application documents to jobs@tekpoint.com