Customer Service Representative (f/m/d)

We are a successful distributor of IT and telecommunications brand products such as smartphones, tablets, IT products, and accessories. Through customer-oriented services, innovative distribution channels, and a competent team, we have continuously expanded our business relationships with customers and suppliers. Currently, we are seeking an experienced Customer Service Representative to strengthen our team.

Responsibilities
  • Handling booking and processing of customer returns
  • Communicating and managing returns with the service center
  • Managing incoming and outgoing return goods
  • Creating and verifying invoices
  • Recording transactions in the system
  • Generating reports
  • Assisting with inventory tasks
  • Maintaining order and cleanliness at the workplace
Your strengths and qualifications
  • Relevant work experience in customer service, retail, or second-level support is advantageous
  • Proficiency in MS Office; familiarity with SAP is beneficial but not mandatory
  • Self-driven and detail-oriented work approach
  • Strong service orientation and customer focus
  • B1 level English proficiency and good German language skills
We offer
  • Comprehensive training within a supportive team
  • Diverse responsibilities in a dynamic, international growth environment
  • Flexibility in working hours (38.5 hours per week)
  • Employee benefits, discounts, fruit basket, complimentary coffee, and beverages
  • On-site parking or convenient public transportation options

Work Location: Fischamend, Austria (ZIP code 2401)

Working Hours: 38.5 hours per week

The minimum monthly gross salary for this position is EUR 2,200. We offer competitive compensation based on education, professional qualifications, and experience.

If you are interested, please send us your
application documents to jobs@tekpoint.com